Wednesday, June 12, 2019
Organisational Development Essay Example | Topics and Well Written Essays - 2500 words
Organisational Development - Essay ExampleObsolete technology is used. Time lag in maintaining trust and grace of God is present. Opportunities Favourable circumstances that clear be a source of potential benefit for Jims change are as follows After training programs, results go out depict improvement in employees attitude and this will also result in possible new markets and strong brand loyalty by old guests. Emerging new technology from pasture taking to service delivery can enhance competitiveness. Expansion of business can be do in other cities as well as a result of increased customers awareness in cleaning services. Expansion can be made in service range as well to increase customers loyalty and broader range of customer needs. Threats The possible threats to Jims make clean are as follows Low morale will result in employee turnover. Many competitors are entering the market. Development Plan In order to resolve the problem, the development process comprises of followin g steps Problem Lack of service employees interpersonal attributes in Jims Cleaning is negatively impacting customer bliss and their commitment to retain withntioon to Jim 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 this company. Decreasing morale of employees is directly affecting the level of satisfaction of customers and ultimately success chart of Jims Cleaning. Employees in Jims Cleaning are not getting successful in satisfying customer to the optimum level. Henceforth customers are not spreading the awareness of Jims Cleaning to their friends or family. This is damaging the image of the organisation in different ways. Needs are going unfilled, word of mouth and repeated customers are declining. Ultimately, bad customer... This probe stresses that the on-going training program will help to boost our employee satisfaction. Through this training program the employees will become more confident, can upgrade their skil ls, can footstep with the changes occurring in the organisation, can work with full potential, and can deal with changing demands and needs. The training program will result in employees who are creative, motivated, satisfied with their careers and earn high morals. Training course will allow them to achieve higher customer satisfaction and responsiveness in meeting the job roles. This paper makes a conclusion that organisation development is a necessary process of improving organisation effectiveness and for achieving the desired goals. If Jims Cleaning concentrates on creating value in employees only, then it will be able to make a positive connection between employee satisfaction and organisation profitability. The management should recognise that employee morale, performance and boilersuit job satisfaction is a highly important component for increased profitability. If this change is implemented in the organisation, it will definitely produce positive results. winning executi on of the plan will allow Jims Cleaning to constantly perpetuate this synergistic relationship. By this relationship, Jims Cleaning will win customer loyalty that ultimately results in increased corporate profitability. Satisfied employees are a precondition for increasing productivity, responsiveness, quality, and customer service.
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